Work Orders
We do not charge sales tax, rather, we collect sales tax for the government when required. Not all products or serviced require us to collect sales tax. If you are tax-exempt, please click on the button at the top of the page labeled "REDI NOW Resale Tax Form" and download our tax-exempt form. Complete and sign the form and return to the address/email on the form.
Please contact us as soon as possible so we can adjust as needed. Should we already be en route to a delivery appointment there will be a $50 cancellation fee.
Delivery updates will be sent via email and/or text to the email address or cell phone number used when the delivery order was placed. For this reason, please be sure to provide a valid email address and cell phone number when placing your order.
Payment Methods
We accept major credit cards including Master Card, Visa, and American Express. Only a single credit card may be used to schedule the delivery. An authorization is placed on your bank account for the amount of your order once we process the order. An authorization is a communication from your bank to our payment system letting us know your card is valid and the required funds are available. These authorizations may show as “pending” on your bank statement until the funds are captured. Once the card is charged for the order, the authorization will drop off from your bank statement, typically within 1-2 business days. Authorizations and/or pending transactions will hold these funds on your bank account, which can result in overdraft fees. REDI NOW, LLC assumes no liability for fees in the event of such an overdraft.
All pricing listed on our website are in US Dollars ($). Please note, if using a credit card issued outside of the United States, the funds captured for a delivery will be converted to the local currency of the country on your credit card statement. Credit card companies may also charge a currency conversion fee. Please contact your card issuer for further details.
Privacy Policy
REDI NOW, LLC uses cookies to identify each Client. A cookie is a file that is placed on your hard drive by the web browser. Cookies do not divulge any personal information about you; they are solely used as an identifier. On our site, cookies allow us to keep track of things like what is in your shopping cart and when you are logged in.
REDI NOW, LLC is the sole owner of the info collected from Client visits to our site. We don’t share any of this information with third parties in any manner. Client info is used by REDI NOW, LLC to:
- Provide a personal shopping experience for registered clients
- Send email newsletters
- Recognize those who opt-out
- Monitor traffic patterns to improve our website
We may redirect you to an external website in order to provide helpful information. We are not responsible for the privacy practices or content of other websites. If you have any concerns, we recommend reading that site’s privacy policy.
Our site uses HTTPS and is encrypted in-transit to safeguard your personal information. The site and our data center maintain Payment Card Industry (PCI) compliance and we do not store your credit card info.
We use third-party providers to process credit card transactions. We only provide these companies with the appropriate and necessary information to facilitate your order. They do not store, share, or retain this information in any way.
Frequently Asked Questions
While we do business as branded as “REDI Services”, REDI NOW, LLC is the actual company performing these delivery/install services.
This depends on where it was purchased. We will pick up your products to be delivered/installed from the business you purchased from. If taking advantage of our freight consolidation service, we will receive and store your products. They will then be delivered from one of our warehouses.
We try to make most of our services simple to schedule. Therefore, yes you can schedule online. There are a few services or complicated products where we will need to talk to you to better understand the requirements and then we can quote and schedule with you.
REDI Now, LLC takes your privacy and security very seriously, and we vigorously protect your personal data at all times in secure, limited access environments. To learn more about the steps we take to protect your information, please read our Privacy Policy
REDI Now, LLC does not share any personal information with third parties who are not directly involved with fulfilling your order. A third party who is involved will only receive the minimum information necessary for them to complete their part of the order process. For example, your name and shipping address is given to the carrier who will deliver your package, while your billing address and payment information is not. These companies are under strict obligations to use this information for these purposes only. At no time will your personal information be sold, rented, or otherwise given to any other company for any reason at any time.
No! We hate spam too. Your email address is secure with us. When you choose to sign up for our promotional emails, we will occasionally send you relevant emails regarding product specials, new site features and events in your area. At no time will your email address be sold, rented, or otherwise given to any other company for any reason at any time.
You can choose to stop receiving our email promotions at any time. Simply click on the "opt-out" link at the bottom of our promotional emails to unsubscribe yourself from our email list. If you have purchased from us, we will retain your email address solely for communicating with you regarding your orders.
We accept online payment via Mastercard®, Visa®, American Express®, and Discover®. We also Contact Customer Service for help in arranging payment via ach payment or wire transfer.
Still having trouble? Give us a call at 210-323-4455. Customer service representatives are available to assist you Monday through Friday from 8:30am to 5:30pm CST. You may also email us at [email protected]
Images & Trademarks
Images or places displayed on the site are either the property of, or used with permission by, REDI NOW, LLC. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the site are registered Trademarks of REDI NOW, LLC and others. Nothing contained on the site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the site without the written permission of the REDI NOW, LLC or such third party that may own the Trademarks displayed on the site. Your misuse of the Trademarks displayed on the site, or any other content on the site, except as provided in these Terms and Conditions, is strictly prohibited.